Q. What does 100% Natural mean?

As of now there is no government regulation on use of the word natural in marketing. While some companies might take advantage of this, Aussan Natural™ can proudly claim that we are 100% Natural since all of our ingredients are botanically sourced and no synthetic dyes or fragrances have been added.

Q. Why aren't Aussan Natural products clear, or brightly colored like other cleaning products?

Aussan Natural™ products don't look like other cleaning products because they are unique! Most cleaning products that are clear had to undergo a chemical process to look like that. Products that are blue, green, yellow, pink or any other "unnatural" color are treated with artificial dyes that can irritate skin in some cases.

Aussan Natural™ products contain absolutely no artificial colors or dyes - we've left our products just as Nature intended them to be. We like to think of it as "Nature's Own Coloring."

Q. Do Aussan Natural™ products contain Sodium Lauryl Sulfates (SLS)?

No. Often times SLS are added to products as foaming agents. The problem with this is that they can also be skin and eye irritants.

All Aussan Natural™ products are free from SLS, and are therefore "low-suds." So, while you won't see a ton of bubbles when using Aussan Natural™ products, you can rest easy knowing that your eyes and skin are safe!

Q. What does GRAS mean?

GRAS is an acronym used by the U.S. Food and Drug Administration (FDA) that means "Generally Recognized As Safe." This label is given to ingredients deemed "Food Grade" by the FDA. All Aussan Natural™ ingredients are Food Grade according to the FDA.

Q. Does Aussan Natural™ contain any animal by-products?

No. All of the ingredients are botanical (plant-based).

Q. Are Aussan Natural™ products safe to use around children and pets?

Absolutely! Every Aussan Natural™ product is 100% Natural, Non-Toxic, Hypoallergenic, and completely safe to use around children, adults and pets.

Q. Do your odor eliminators contain Phthalates (industrial chemicals known to cause health problems)?

No. While many air fresheners do contain toxic chemicals such as phthalates, Aussan Natural™ odor eliminators make use of botanical ingredients to neutralize bad smells - not chemicals or synthetic fragrances.

Not only are our odor eliminators completely safe and Non-Toxic, but they truly eliminate the bad smells that other products only mask.

Q. What is the difference between an air freshener and an odor eliminator?

Air fresheners use synthetic fragrances (which are often times toxic) to mask odors. With air fresheners, you only get a temporary effect, and before you know it, the odor will be back.

Odor eliminators like those made by Aussan Natural™, use only botanical ingredients, that completely remove odors at the source.

Q. Why do the directions on some of your products read "allow product to sit before wiping clean"?

Since all of our active cleaning agents are botanical, they sometimes require a bit more time to work than chemical cleaners. We promise; it's worth the wait.

Q. Why are there some of the same ingredients on all of your products?

Most of our products do contain similar ingredients; however, the concentrations of those ingredients vary from product to product, depending on what that product has been designed to do.

Each product is specifically designed to tackle a certain chore, as are the active ingredients in each product.

Q. What does biodegradable mean?

Products that are biodegradable are capable of being broken down by other living organisms once they become waste. All Aussan Natural™ products are biodegradable, meaning that they are easily and naturally broken down once they are disposed of.

Q. Are your products available in the U.S. and Canada?

Yes and yes.

Q. Do Aussan Natural™ products contain VOCs (Volatile Organic Compounds)?

No. Absolutely not. VOCs are chemical compounds often found in household products such as paint, cleaning supplies, glues, wood preservatives, automotive products, etc. They have been known to cause eye, nose, and throat irritation; headaches, loss of coordination, nausea; damage to liver, kidney, and central nervous system.

According to the Environmental Protection Agency, some VOCs can cause cancer in animals, and some are suspected or known to cause cancer in humans. No Aussan Natural™ products contain VOCs.

Q. Do Aussan Natural™ products contain parabens?

No. Parabens are a group of chemicals often times used as preservatives in personal care items. Some studies suggest a possible link between these chemicals and certain types of cancer.

No Aussan Natural™ products use parabens. Our preservatives are all entirely plant-based, and completely safe to use around people, pets and our environment.

Q. Do I ever need to rinse surfaces after using Aussan Natural™ products?

Never! All Aussan Natural™ products are Non-Toxic and therefore do not pose the health risks that other chemical cleaners do.

The FDA recognizes our products as Food Grade so they're safe to use on food prep areas, and are non-corrosive, so there's no need to worry about damaging any surfaces or finishes.

Q. What are the safety suggestions for Aussan Natural™ products?

All Aussan Natural™ products are Non-Toxic, Food Grade, and safe to use around people, pets and our environment. On all of our labels you'll see what we call "Common Sense Safety."

These are standard "common sense" approaches that everyone should practice with ALL types of household products. So while all of our products are completely safe, we don't recommend that you spray them in your eyes or let children play with them. If any of our products do get into your eyes, rinsing with cool, clean water should do the trick.

Q. What smells?

Aussan Natural™ odor eliminators work without using artificial fragrances. While you will smell a slight citrus scent, you can rest assured knowing that it's only the natural smell of botanical ingredients, and will not linger.

Our odor eliminators are more effective than traditional air fresheners, because the botanical ingredients target offensive odors at the source. Aussan Natural™ doesn't simply mask odors with a synthetic fragrance, but completely eliminates them, using only pure botanical ingredients.

Q. Where are all of the bubbles?

All Aussan Natural™ products are "low-suds" and don't produce very much foam when you use them. Why is this? Because foam isn't necessary for cleaning! Often times, chemicals known as Sodium Lauryl Sulfates (SLS) are added to cleaning products as foaming agents. The problem with this is that they can also be skin and eye irritants. Other foaming agents have been shown to have negative environmental impacts as well-especially in waterways-and since cleaning products often end up going down the drain, this can be a big problem for fish and other marine life.

All Aussan Natural™ products are free from SLS and other foaming agents, and are therefore "low-suds." So, while you won't see a ton of bubbles when using Aussan Natural™ products, you can rest easy knowing that your eyes and skin are safe, as well as waterways and marine life!

Q. Do Aussan Natural™ products contain any artificial fragrances, dyes or preservatives?

No, no and no. All Aussan Natural™ products are 100% Natural, and that means NOTHING artificial is added-ever.